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Make a Claim

Need to make a claim?

Have you been involved in an accident and need to make a claim on your policy?

To report a claim on any of your Quotax Insurance policies, please call our claims notification helpline on 0208 691 9691 (Mon-Fri 9am-5pm). If you want to report an accident outside of our normal office hours please see below:

To report a TAXI accident outside of our office hours, please select your insurer from the list below and call the appropriate telephone number:

(Please also call our office during our opening times to advise us so we can update your files).

Highway or LV:   0871 221 5229 (or 0800 678 1010 for Glass Cover claims)
Markerstudy:     0870 166 6506
QBE:                   0800 389 1708

To report a MOTOR TRADE or MINIBUS accident outside of our office hours, please select your insurer from the list below and call the appropriate telephone number:

QBE:                    0800 389 1708
Towergate:         0844 892 1434
Equity Redstar:   0844 800 1931
Chaucer:             0800 072 2050
Markerstudy:      0844 874 0634
Tradewise:          0208 350 4020

Please note that you must report all incidents to us within 24 hours, even if you are not claiming. Failure to do so will make you personally liable for any claims that are pursued against you.

When you call, please have your current Certificate of Insurance and the details of the event ready, as we will need these to begin processing your claim.